Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your use of this website and the services provided by KDM SERVICES LLC (“Company”, “we”, “us”, “our”).

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Services

We provide professional cleaning and maintenance services, including but not limited to:

• Air Duct Cleaning
• Dryer Vent Cleaning
• Deep Cleaning Services
• AC Handler / Blower Cleaning
• Air Duct Disinfecting

Service details, pricing, and availability may vary and are subject to change without prior notice.

3. Eligibility

By using our services, you confirm that:

• You are at least 18 years old
• You are legally able to enter into a binding agreement
• Any information you provide is accurate and complete

4. Booking & Service Confirmation

• Service bookings can be made via website, phone, or email.
• A booking is considered confirmed only after approval by the Company.
• We reserve the right to refuse or cancel any booking at our discretion.

5. Pricing & Payments

• All prices are listed in USD unless stated otherwise.
• Payment is due before or at the time of service unless agreed otherwise in writing.
• Accepted payment methods may include cash, credit/debit cards, or other approved methods.
• Failure to make payment may result in service cancellation or additional charges.

6. Estimates & Final Charges

• Any estimates or quotes provided are approximate.
• Final pricing may change based on property size, condition, accessibility, or additional work required.
• The final invoice issued after service completion is binding.

7. Cancellations & Rescheduling

• Customers must cancel or reschedule at least 24 hours before the scheduled service.
• Late cancellations or no-shows may be subject to a cancellation fee.
• The Company reserves the right to reschedule due to weather, safety, or operational issues.

8. Customer Responsibilities

You agree to:

• Provide safe and reasonable access to the service location
• Secure pets, valuables, and fragile items
• Inform us of any hazards, damages, or special conditions before service
• The Company is not responsible for issues caused by undisclosed conditions.

9. Limitation of Liability

To the maximum extent permitted by law:

• The Company shall not be liable for indirect, incidental, or consequential damages.
• Our total liability shall not exceed the amount paid for the service provided.
• We are not responsible for pre-existing damage, wear and tear, or hidden defects.

10. Service Guarantee

We aim to provide high-quality services.

If you are not satisfied, you must notify us within 24–48 hours after service completion so we may review and, if applicable, take corrective action.

No refunds or guarantees apply beyond what is required by law.

11. Intellectual Property

All website content, logos, text, images, and materials are the property of KDM SERVICES LLC and may not be copied, reused, or distributed without written permission.

12. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of Arizona, United States.

Any disputes shall be resolved exclusively in the courts of Arizona.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will be effective immediately upon posting on the website. Continued use of our services means you accept the updated Terms.

15. Contact Information

If you have any questions regarding these Terms, please contact us:

Business Name: KDM SERVICES LLC

Email: kdmservicellc@gmail.com

Phone: 602-323-4700

Address: 600 W 24TH ST, TEMPE, AZ, Maricopa, 85282, USA